Whoever you are, we offer free, confidential, independent and impartial advice and information.
You can get help through a number of channels: face to face, telephone, web chat and email.
We help people overcome their problems and campaign on big issues when their voices need to be heard.
We value diversity, champion equality, and challenge discrimination and harassment.
Our aims and principles
Our services are delivered by our paid staff and volunteers. We are a registered charity and a company limited by guarantee, run by a Trustee Board made up of local people. We are supported by a range of different organisations, both local and national.
We’re here for everyone