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Face to Face Advice

When you first come to see us about an issue, we will do an assessment of your problem and situation, to determine the possible solution to your problem. We are open Monday to Friday 10am – 3.30pm for these initial interviews.

Sometimes it will be possible to deal fully with the problem in that interview, otherwise an appointment will be made with a General Adviser or with one of our specialist services. For some services, such as changes of name, statutory declarations, making a simple will, or if you just want a leaflet or a telephone number, our Receptionist will make the necessary arrangement for you straight away.